checkout flow redesign
reduced drop-off by 34% by cutting the checkout from 6 steps to 3. ran 4 rounds of user testing, killed 2 features that felt right but tested wrong.
i build products that people actually use — by obsessing over the problem before touching the solution. i work best at the intersection of data, design, and engineering.
problems i've owned end-to-end
reduced drop-off by 34% by cutting the checkout from 6 steps to 3. ran 4 rounds of user testing, killed 2 features that felt right but tested wrong.
rebuilt the new-user onboarding from scratch. activation rate went from 41% to 67% in 8 weeks. the key insight: users needed to see value before they set up their profile.
partnered with ML and data eng to improve search ranking. defined the success metrics, ran the experiments, shipped the model. query success rate up 22%.
i'm currently exploring new roles. if you're working on a hard problem and need a PM who ships — reach out.